Tuesday 27 February 2018
A meet-your-peers session, giving attends the opportunity to meet their fellow delegates and network.
Opening Keynote Address: the age of the machines – navigating the intelligent automation landscape and cutting through the hype/Case study on Westpac NZ’s use of RPA
Understanding the range of technologies that drive intelligent automation. Why business need to think strategically about RPA, AI and everything in between. Selecting the right technologies to suit your business objectives.Speaking
Panel Discussion: the bot versus human debate – Is intelligent automation a threat or opportunity in today’s business landscape?
Is machine learning a threat to the human workforce? Who should own automation within the business? From technology to support functions. What is reality and what is hype when it comes to RPA and AI? Will intelligent automation spell the end of business process outsourcing?Speaking
During this interactive session, attendees will be asked to join one of 6 roundtable discussions to to talk abut best practice, and best practice tips on how to approach RPA, AI, Governance and Data & Analytics
Understanding what the pre-requisites are for implementing RPA solutions within the organisation, what an ideal RPA Implementation Framework should consider and how best to preempt or avoid some of the most commonly occurring issues and scenarios.Speaking
Discussion Groups will be running concurrently, hosted by 2-4 expert co-chairs. These informal discussions encourage everyone to participate and ask the questions they want the answers to. Choose your room and contribute to the conversation.
TRACK A: STRATEGY Day 1
How to choose the right provider and technology for your business Aligning automation deployment to the overall business strategy Ensuring there is complete documentation of business critical process before considering automation
Understanding the drivers and benefits of automation in the digital era Looking at synergies between process excellence and intelligent automation Beyond cost savings: the long term benefits of intelligent automation
TRACK B: EXECUTION & GOVERNANCE Day 1
Understanding where RPA fits within the business What makes a sustainable production environment? Overcoming operational risks by considering workforce impact and governance
How RPA fits within your contact centre Creating intelligent and dynamic customer journeys through automation Facilitating predictive marketing and personalised message
Why intelligent automation needs to be process led and not technology led. Understanding how to choose the right process to automate. Aligning strategy and automation to deliver bottom line benefits.Speaking
Understanding the different approaches to structured and unstructured data when considering automation technologies. Gaining better insights and enhanced services by prioritising data. How to use AI to identify complex patterns in data and support RPA.Speaking
Getting your operational set up right: version control, accessibility and governance. How machine learning can be used to further improve automated process outcomes and business intelligence in the future. Assessing future technologies and what AI will look like in the future.Speaking